Compassionate support from the comfort of your home

We offer support that’s honest, practical and grounded in real experience, no fluff, just the help you actually need.

Neurodiversity & Disability Solutions Specialists

Allied Health & More...

NDIS registered provider

ASK Counselling is a registered NDIS provider, making it easy to access support using your plan.

Medicare rebates

Medicare rebates are available for eligible clients with a referral from their GP.

Accessible times

Appointments are available online from Monday to Saturday, including evening sessions.

Lived experience

Our team includes professionals with lived experience who truly understand your world.

Learn about our services

Resources & tips

Chat with Helen

Based in Sydney, with telehealth options that keep support simple, flexible and easy to access from anywhere.

We’re proudly based in Earlwood, but location doesn’t need to get in the way of good support.

Our services are available online too, with telehealth sessions that are just as personal, practical and down-to-earth as meeting in person.

Whether you’re local to Sydney or anywhere across Australia, you can book in with us from your own space, no traffic, no pressure.

Dedicated to providing help that actually helps

ASK Counselling began with one person who knew things had to be done differently

I’m Helen Poulos, and I created ASK counselling after years of working in education, counselling, and within the NDIS space.

I saw how clinical and disconnected support could feel, and I knew there had to be a better way. This practice is about genuine connection, honest conversations, and support that actually fits real life.

If you’re looking for someone who listens, gets it, and doesn’t overcomplicate things, you’re in the right place.

Authenticity

We bring our true selves to this work and create space for you to do the same, honest support starts with being real, not rehearsed.

Compassion

We take the time to understand what you’re going through and respond with care, kindness and patience, because how we support matters.

Honesty

We’re upfront, clear and transparent in every part of our work, no sugar-coating, just open communication you can rely on.

Dedication

We show up consistently, stay engaged, and give our best, because you deserve support that doesn’t fade when things get hard.

Arbel Mordoch

17/04/2025

Helen was approachable, responsive and very knowledgeable. I highly recommend her services!

Kathleen Smitheram

14/04/2025

Helen has been an amazing resource of information and support while I navigate the complexities of parenting an AuDHD son. To have the validation of my concerns and emotions, while also providing neurodivergent affirming resources has made supporting my son so much easier. I am currently going through some difficult changes as my son enters his tweens and having someone to support my emotions has been integral to my own mental health.

Jessica Graham

08/04/2025

Absolutely amazing woman who understands parents concerns genuinely!

Elanie Moulos

03/04/2025

As a fellow provider, I highly recommend Helen at ASK Counselling. She is professional, warm, and deeply committed to supporting families. I confidently refer to her for her holistic approach and expertise in early intervention, regulation, and parent support. A trusted and valuable resource for helping families navigate all aspects of parenting children with additional needs—supporting the whole family to thrive.

Mariam

Helen has been amazing to work with and has been so helpful and supportive providing strategies and suggestions that have helped our family tremendously!

Melanie Conway

Helen is all you could ask for to help navigate the journey through identification of neurodivergence. Empathetic, affirming, kind, Helen is well positioned to supply you with access to other resources and services, develop and implement strategies to support your child and family, and continually troubleshoot the tricky bits. She is not afraid to have the tough conversations in a real and supportive way, calling out ways of being and doing that might not serve your child and family. Keep doing what you’re doing, Helen!

David Lamb

21/03/2025

ASK Counselling is awesome. Such understanding and warmth especially for overwhelmed parents.

Samantha Saleh

20/03/2025

Highly recommend Helen Poulos and her programs to support parents/carers of newly identified neurodivergent children.

Penelope Buda

17/03/2025

Helen is a beautiful person, very kind, empathetic and non judgmental. She is extremely professional and knowledgeable; she was able to immediately identify what the issue could be with my son which was validating after being dismissed by other health professionals. She has given me the confidence that with the correct testing and doctors advice we can finally arrive at diagnosis and appropriate treatment to better support my son’s needs. I whole heartedly recommend Helen and her professional services.

Caroline Koveos

16/03/2025

Helen helped our family find local service providers and answered all our queries around neurodiversity with empathy, knowledge and valuable insights. I can highly recommend linking up with Helen from ASK Councelling for neuroaffirming advice and support. She is professional and helps families find clarity when things seem overwhelming.

Diana Silva

14/03/2025

It’s hard to find someone who just gets it and Helen does! She is kind, understanding and neuro-affirming.

Alicia Tripp

13/03/2025

Helen is knowledgeable, experienced, understanding and easy to talk to - she even managed to get hubby to open up! It’s enlightening and reassuring to hear the perspective of someone ND herself, with ND kids, who knows what the whole roller coaster is like, from diagnosis, to NDIS, to therapists, to medication, to school and beyond. It’s only been 3 sessions so far, but I’m so glad we started this. 🙏

George Skarmoutsos

05/01/2025

Helen from Ask Counselling is an exceptional professional with an outstanding ability to connect with her clients and provide meaningful support. Her deep understanding of human emotions and behaviour, combined with her empathetic approach, creates a truly safe and supportive environment for anyone seeking guidance. What sets Helen apart is her skill in identifying the root of challenges and offering practical, actionable strategies to address them. Her expertise is evident in every session, as she tailors her approach to suit individual needs while fostering growth and resilience. Helen’s communication style is clear, compassionate, and solution-focused, ensuring that her clients not only feel heard but also leave each session with a sense of clarity and empowerment. Her dedication to her craft and her clients’ well-being is truly commendable. For anyone looking for a highly skilled and empathetic counsellor, Helen is a standout choice. Her professionalism, insight, and ability to make a real difference are unmatched.

Nicole W

31/12/2024

Helen has been an incredible support for our family. Her approach is holistic and recognises that addressing physical, emotional, social and even financial wellbeing as so interconnected. Our family needed a balance of care including my children's and my mental health to navigate life's challenges. Helen even went as far as providing me with supports for my elderly father as she recognised it was a major stressor for me. Helen has so many supports to draw on and her knowledge of what is out there for families is incredible. Thanks Helen, our family is in a much better space.

Angeliki Stivactas

27/12/2024

I could not ask for a kinder supportive person who understands ones needs and wants. Helen is beyond understanding and always goes out of her way to help and offer not only advice but makes you feel seen and heard in times of not only need but also can understand ones worries and concerns. When talking to Helen I feel not only understood but cared for. Don't hesitate just book in!

Soterios & Anastasia Hadjikyriacou

10/12/2024

Marissa Clohesy

27/11/2024

The BEST support you could want for your neurodivergent child and yourself managing it all: Helen has lived experience, practical suggestions and empathy (VERY much needed). She is available, supportive and I couldn't do without her navigating all of this new world. She is my calm in my non-calm world.

Felicia Rossi

19/08/2024

Helen is an exceptional counsellor. Her profound knowledge of her field combined with her genuine care for others creates an environment of trust and support that is invaluable for those seeking guidance. As a Physiotherapist, I have had the opportunity to interact with her professionally, and her expertise is evident. She possesses a unique ability to connect with others on a deep level, fostering a safe space for clients to explore their thoughts and emotions. I would definitely recommend her!

Denise

08/05/2024

Mai Nguyen

12/10/2023

Helen is an amazing counsellor. She genuinely cares for her clients and puts their needs and interests first. For our family, the most important aspect of having Helen as our counsellor is that she is neuro-affirming with a strengths based approach. She is helping us learn more about ourselves as well as how to view and speak about being neurodiverse. Helen is a blessing and we highly recommend her.

Christine Nguyen

26/09/2023

Helen is amazing! She is an expert with understanding neurodivergent children and families! It’s important to find a counsellor like Helen, who is able to live the experience and also understand about the world our kids live in from a neurodivergent perspective. I highly recommend Helen as she is calm, approachable and asks the right questions and provides great suggestions. I always feel positive after my sessions and she’s knowledgeable and an advocate for our neurodivergent children and individuals ❤️Thank you!

Kate Harding

16/09/2023

So appreciative of my sessions with Helen! She is incredibly knowledgeable and professional, but also warm and caring. From my initial meeting, I immediately felt safe and comfortable to be vulnerable with her, and felt like she really listened. She is intentional with her questions and holds space for me to deep dive into my past and present self. Through her guidance and support she has helped me to understand my thoughts and emotions in a way that has allowed me to make positive changes in my life. Moving forward I definitely feel more confident in my ability to overcome lifes' hurdles. I would highly recommend her to anyone looking for a skilled and compassionate counsellor for themselves or their children.

Kristy Short

10/09/2023

Helen has been so helpful in helping me understand my late ADHD diagnosis. Helens friendly nature made me feel instantly comfortable. She listens and relates easily to what I am saying. Her advice has been very useful and she goes the extra mile sending me resources that she thinks might be useful. I highly recommend Helen.

katerina epsimos

03/09/2023

Helen is a friendly, passionate and dedicated counsellor who is knowledgeable on neurodivergence. She advocates for neuro affirming practices and raising children respectful to their neurology and individual needs.

Maria Fillipou

18/08/2023

Helen is a warm, empathic, supportive counsellor who is sensitive and responsive to the needs of her clients, and her strong neuro-affirming lens adds value in helping to understand and meet the needs of vulnerable neurodivergent clients.

Maria Giannoulis

16/08/2023

Helen is positive, passionate and highly knowledgeable. As a teacher, I have no hesitation reccomending ASK for anyone seeking support or advice.

Compassionate support from the comfort of your home

Neurodiversity & Disability Solutions Specialists

Allied Health & More...

NDIS registered provider

Medicare rebates

Accessible times

Lived experience

Learn about our services

Resources & tips

Chat with Helen

Based in Sydney, with telehealth options that keep support simple, flexible and easy to access from anywhere.

Dedicated to providing help that actually helps

ASK Counselling began with one person who knew things had to be done differently

Authenticity

Compassion

Honesty

Dedication

Contact details

0483 191 198

info@askcounselling.com.au

325 Homer St, Earlwood NSW 2206

Quick links

Services

Compassionate support from the comfort of your home

Neurodiversity & Disability Solutions SpecialistsAllied Health & More...

NDIS registered provider

Medicare rebates

Accessible times

Lived experience

Learn about our services

Resources & tips

Chat with Helen

Based in Sydney, with telehealth options that keep support simple, flexible and easy to access from anywhere.

Dedicated to providing help that actually helps

ASK Counselling began with one person who knew things had to be done differently

Authenticity

Compassion

Honesty

Dedication

Contact details

0483 191 198

info@askcounselling.com.au

325 Homer St, Earlwood NSW 2206

Quick links

Services

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Neurodiversity & Disability Solutions Specialists

Allied Health & More...